Account Manager – Digital Agency and 3rd Party Partnerships

About the role

The Account Manager will serve as the primary liaison between Jumia Advertising Services and external agencies and third‑party partners. You will drive recurring revenue by building strong commercial relationships and overseeing end‑to‑end campaign delivery.

Key responsibilities

• Act as the main point of contact for agencies, third‑party clients and internal KAM teams on all advertising matters.
• Build and maintain commercial relationships to generate sustainable business growth.
• Manage the full sales cycle: pipeline creation, qualification, outreach, pitching, negotiation, closing, execution and reporting.
• Lead data‑driven media strategy, define objectives, plan multi‑channel campaigns and allocate budgets.
• Collaborate with Ad Ops, design, data and commercial teams to ensure seamless campaign execution and KPI delivery.
• Optimize campaigns daily and provide proactive client servicing through performance reviews and strategic recommendations.
• Identify upsell and cross‑sell opportunities and monitor market trends to propose innovative solutions.

Required profile

• Bachelor’s or Master’s degree in Marketing, Business, Advertising or a related field.
• 5+ years of experience in digital advertising sales or client‑facing roles within agencies, ad networks, publishers or retail media platforms.
• Established relationships with global and regional media agency networks and understanding of their commercial structures.
• Strong commercial mindset with proven negotiation and deal‑closing abilities.

Required skills

• Data analysis
• Dashboard creation
• Attribution measurement