Account Manager – Food & Feed Raw Materials Trading

About the role

We are recruiting on behalf of a leading client in raw materials trading for food and feed production. The Account Manager will be based in Casablanca on a permanent contract, acting as the main point of contact for an assigned portfolio of customers and contributing to the company's commercial objectives.

Key responsibilities

• Ensure full compliance with internal policies, procedures and regulatory requirements.
• Own the commercial relationship with an assigned customer portfolio, serving as the primary contact.
• Develop, manage, retain and grow customers within the assigned geographical market.
• Deliver agreed sales, margin and volume targets while identifying new business opportunities.
• Prepare, negotiate and close commercial proposals, managing contracts, renewals and conditions.
• Negotiate prices, volumes, lead times and other terms in line with company strategy.
• Monitor commercial KPIs, identify deviations and recommend corrective actions.
• Build deep understanding of each customer's business and market environment to create additional value.
• Collaborate with internal departments such as Marketing, Finance, Procurement, Operations and Quality.

Required profile

• Bachelor’s degree or equivalent in sales, marketing, negotiation or management.
• Knowledge of Food Safety / GFSI certification requirements.
• Fluency in French and English.
• Minimum two years of experience in food industry account management, sales or a similar commercial role.
• Experience in both B2B and B2C environments is valued.
• Strong organisational, communication and interpersonal abilities.
• Customer‑oriented mindset with a focus on business results.
• Proven negotiation and influencing skills.
• Analytical mindset with ability to interpret commercial data and identify opportunities.
• Proactive, accountable and solution‑oriented approach, with resilience in a dynamic environment.