Administrative Assistant

About the role

We are looking for a proactive Administrative Assistant to join Phoenicia Consulting & Training’s Casablanca office. The role is full‑time and on‑site, supporting consultants, trainers and senior staff with day‑to‑day administrative tasks.

Key responsibilities

• Manage calendars, schedule meetings and organise training sessions for consultants and trainers.
• Handle incoming phone calls and emails, providing courteous client interaction.
• Prepare, format and proofread documents, presentations and reports.
• Maintain records, databases and CRM entries, ensuring data accuracy.
• Assist with logistics for client engagements, training events and travel arrangements for senior staff.
• Provide front‑office support and coordinate with internal and external stakeholders to keep operations running smoothly.

Required profile

• Relevant diploma or degree in administration, business or a related field.
• Experience in executive or office administration, preferably in a consulting or training environment.
• Strong organisational abilities, attention to detail and capacity to prioritise multiple tasks in a fast‑paced setting.
• Professional communication skills and a client‑focused mindset.

Required skills

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Familiarity with basic database or CRM tools.