Product Owner - Digital Payments

About the role

A 12-month on-site contract in Casablanca for a Product Owner covering digital-banking products. The role owns each product end to end from a business perspective, from vision and roadmap through delivery, launch readiness and post-release performance.

Key responsibilities

• Define product vision, MVP roadmap, priority features, customer journeys and delivery milestones.
• Prioritise scope by customer value, business impact, technical feasibility and regulatory constraints.
• Define product rules such as pricing, fees, limits, eligibility, exceptions and controls.
• Align requirements and approvals with Risk, Compliance, Finance, Operations, Technology, Data and Security stakeholders.
• Build and prioritise the squad backlog and supervise the translation of business requirements into user stories.
• Take part in agile rituals and manage trade-offs between scope, time, quality, feasibility and business value.
• Define and monitor product KPIs across acquisition, activation, conversion, usage, revenue, cost, satisfaction, adoption and incidents.
• Use customer feedback, performance data and drop-off analysis to improve journeys and performance.
• Coordinate dependencies with other squads and support functional testing, release readiness, production rollout and post-launch adoption.

Required profile

• Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology or a related field (Master's preferred).
• Previous experience in banking, digital payment and card solutions or the FinTech industry.
• Experience as a Product Owner, product manager, strategy consultant, senior business analyst or agile-delivery professional; background in a major technology company, fintech, consulting firm or financial-services organisation preferred.
• Demonstrated ownership of multiple products or squads and ability to work across business and technology teams.
• Ability to work onsite in Morocco throughout the assignment.

Required skills

• Strong knowledge of digital customer journeys, product economics, business requirements and KPI-led optimisation.
• Excellent written and verbal communication; English, French and/or Arabic is advantageous.
• Preferred: data analysis, troubleshooting payment issues, process optimisation, understanding of payment systems, digital platforms, system workflows, security basics and regional financial services regulations.