Production Associate – Manufacturing Support

About the role

JTI is looking for a Production Associate to provide operational and administrative support to its Production Department in Tetouan, Morocco. The role involves coordinating purchasing activities, documentation, outsourced manpower and audit preparations, ensuring compliance with safety and quality standards.

Key responsibilities

• Prepare and follow‑up purchase requisitions, create production documentation such as SOPs and OPLs, and consolidate information for the department.
• Coordinate outsourced manpower, track attendance and availability, and align staffing with production needs.
• Assist with site‑wide production requirements, including auxiliary equipment, assets and IICI‑related activities.
• Organise production‑related audits, inspections and visits, prepare required information and follow up on corrective actions.
• Ensure compliance with JTI Environment, Health and Safety, Energy and Quality policies, report incidents and participate in required training.

Required profile

• 1–3 years of experience in production support, process analysis or manufacturing administration.
• Minimum 3 years of logistics or customs‑related experience.
• Education or experience demonstrating knowledge of manufacturing processes and KPI monitoring.

Required skills

• Proficiency with MS Office (operational level).
• Knowledge of purchasing and purchase‑requisition creation processes.
• Understanding of production processes and manufacturing KPI tracking.
• Experience coordinating outsourced manpower and service providers.
• Ability to organise audits, inspections and site visits.
• Familiarity with IWS/Daily Management System and basic EHS and quality compliance.