Receptionist / Host – Front Desk at Radisson Blu Casablanca

About the role

The Receptionist / Host position at Radisson Blu Casablanca City Center welcomes guests with the signature "Yes I Can!" attitude. You will be the first point of contact, ensuring a smooth and memorable stay for every visitor.

Key responsibilities

• Provide a warm, friendly welcome to guests with the signature “Yes I Can!” attitude.
• Handle check‑in and check‑out procedures efficiently and manage reservations at the 24‑hour front desk.
• Process payments, maintain accurate guest accounts and respond promptly to guest requests.
• Maintain knowledge of hotel services, facilities and local attractions, and promote company values at all times.

Required profile

• Fluent in English; proficiency in Arabic, French and Spanish is highly valued.
• Previous front‑desk or reception experience preferred.
• Strong organizational skills and ability to work flexible shifts, including mornings, evenings and weekends.
• Professional appearance, excellent communication and interpersonal skills.

Required skills

• Opera/Fidelio hotel management system.
• General IT systems proficiency.

What we offer

• Competitive salary.
• Training and development opportunities.
• Career growth within the global Radisson Hotel Group network.
• Team member rates at Radisson hotels worldwide.