Theodo Morocco, a leading digital transformation partner, is expanding its presence in the Paris market and seeks a Key Account Manager to spearhead client engagement and revenue growth. The role is pivotal in bridging the gap between client needs and the company’s innovative solutions, ensuring that each account receives tailored strategies that drive measurable business outcomes.
Key responsibilities include developing comprehensive account plans that align with both client objectives and Theodo’s strategic goals. This involves conducting in‑depth market analysis, identifying growth opportunities, and crafting actionable roadmaps that guide cross‑functional teams toward successful execution.
The successful candidate will manage the entire account lifecycle, from initial onboarding to ongoing relationship management. This requires a proactive approach to client communication, anticipating needs, and delivering solutions that exceed expectations. Regular performance reviews and KPI tracking will be essential to demonstrate value and secure long‑term partnerships.
Collaboration is at the heart of this role. The Key Account Manager will work closely with sales, marketing, product, and technical teams to ensure seamless delivery of services. By fostering a culture of open communication, the manager will translate client feedback into actionable insights that drive product enhancements and service improvements.
Performance metrics will be clearly defined and monitored. Success will be measured through revenue targets, client satisfaction scores, renewal rates, and the expansion of service portfolios within existing accounts. The manager will present quarterly reports to senior leadership, highlighting achievements, challenges, and strategic recommendations.
Client engagement strategies will be tailored to each account’s unique context. This includes organizing executive briefings, workshops, and product demos that showcase the value proposition of Theodo’s solutions. The manager will also coordinate with the marketing team to develop customized collateral that resonates with key stakeholders.
Market analysis will inform strategic decisions. The manager will stay abreast of industry trends, competitor activities, and regulatory changes that could impact client operations. This intelligence will be leveraged to position Theodo as a thought leader and trusted advisor in the digital transformation space.
Team collaboration extends beyond internal stakeholders. The manager will facilitate joint initiatives with external partners, ensuring that all parties are aligned on objectives, timelines, and deliverables. This collaborative mindset will enhance the overall client experience and drive mutual success.
Professional development is encouraged. The manager will have access to continuous learning opportunities, including industry certifications, leadership training, and participation in industry conferences. This commitment to growth ensures that the manager remains at the forefront of account management best practices.
Required skills encompass strong analytical capabilities, excellent communication, and a results‑driven mindset. The manager must be adept at negotiating complex contracts, managing stakeholder expectations, and navigating cross‑functional dynamics with ease.
Experience expectations include a minimum of six years in account management, preferably within the technology or digital services sector. Demonstrated success in managing high‑value accounts and driving revenue growth is essential.
Educational background should include a bachelor’s degree in business, marketing, or a related field. Advanced degrees or certifications in account management, project management, or digital strategy will be considered a plus.
Language proficiency is critical. Fluency in French and English is required, with additional languages being an advantage. The manager will engage with clients, partners, and internal teams in both languages, ensuring clear and effective communication.
Benefits of joining Theodo Morocco include a competitive salary package, performance‑based bonuses, comprehensive health coverage, and a dynamic work environment that fosters innovation and collaboration. The manager will also enjoy flexible working arrangements, professional growth opportunities, and the chance to shape the future of digital transformation in the Paris market.
