As a Credit & Collections Analyst based in Casablanca, you will play a pivotal role in safeguarding the financial health of our organization. Your primary responsibilities will include:
- Preparing detailed customer statements and aging reports, reviewing past‑due invoices, and following up on unapplied payments to resolve disputes and ensure timely resolution.
- Monitoring aged accounts receivable, tracking contact status, and documenting outcomes to maintain accurate records.
- Communicating effectively with sales teams and internal stakeholders to resolve invoice discrepancies, credit issues, and short payments.
- Escalating complex issues to appropriate resources and collaborating with supervisors to develop sustainable solutions.
- Conducting account reconciliations and taking appropriate collection actions to recover overdue amounts.
- Collaborating with cross‑functional departments to support overall financial operations.
- Meeting or exceeding key performance metrics and contributing to continuous improvement initiatives.
To succeed in this role, you should possess:
- Excellent analytical and problem‑solving abilities.
- Strong communication and negotiation skills.
- A proactive mindset with a strong sense of personal accountability and ownership of initiatives.
- Excellent time‑management skills, capable of prioritizing and multitasking in a fast‑paced environment.
We offer a competitive salary package, a stable CDI contract, and the opportunity to work in a dynamic, growth‑oriented environment. If you are passionate about finance, credit management, and delivering results, we encourage you to apply.