Teleperformance, a leading global call‑center and customer‑service provider, is currently recruiting a Customer Service Advisor – English Fluency for its Temara location. The posting date is 24‑01‑2026, and the role is based in the city of Temara, Morocco.

Job Overview

As a Customer Service Advisor, you will be the first point of contact for clients seeking assistance. Your responsibilities include:

• Handling and managing information and inquiry requests – efficiently collecting, processing, and responding to customer queries.
• Overcoming objections from clients – offering solutions that meet expectations within a reasonable timeframe.
• Maintaining a customer‑oriented mindset – ensuring every interaction reflects a commitment to service excellence.

Profile Requirements

The ideal candidate will:

• Be customer‑oriented and proactive in solving problems.
• Communicate fluently in French, both spoken and written.
• Speak and understand English at a fluent level.
• Show willingness to grow and evolve within the organization.

No prior experience is required – Teleperformance’s One Team training program will equip you with the necessary skills.

Benefits and Social Perks

Teleperformance offers a comprehensive benefits package, including:

• Health insurance and preferential rates on car and travel insurance.
• Access to the social committee for excursions, holiday centers, wellness discounts, and more.
• Attractive salary with net pay plus bonuses, with details to be specified on site.
• Access to the CIMR retirement fund after one year of service.
• A vibrant work environment featuring team building, fun activities, and challenges.

Working Hours and Schedule

The position operates on a 7/7 schedule, covering 24 hours a day with two days off per week. This full‑time role is designed to provide flexibility while ensuring continuous customer support.

Career Development

Teleperformance emphasizes internal promotion, training, and mobility. Employees are encouraged to pursue career growth through ongoing development programs and internal opportunities.

Application Process

Interested candidates should submit their application directly to Teleperformance. The application deadline is not specified; however, early submission is encouraged as spots are reserved.

We look forward to welcoming you to the One Team and supporting your success in this dynamic role.