Job Overview

Teleperformance, a leading global call center operator, is recruiting a Customer Service Advisor (English) for its Temara location. The role is designed for individuals who thrive in a fast-paced, customer-focused environment and are eager to grow within the organization.

Key Responsibilities

• Handle and manage information and inquiry requests efficiently.
• Overcome client objections by offering solutions that meet expectations within a reasonable timeframe.
• Maintain a high level of customer orientation and satisfaction.
• Communicate effectively in French, both spoken and written.
• Collaborate with trainers and team leaders to achieve success.

Desired Profile

• Customer-oriented mindset.
• Comfortable communicating in French (spoken and written).
• Willingness to evolve and grow within the team.
• No prior experience required; training will be provided.

Benefits

• Comprehensive insurance benefits (health, car, travel).
• Access to social committee activities and discount deals.
• Competitive salary with net earnings plus bonuses (to be specified on site).
• Access to CIMR retirement fund after one year of service.
• Dynamic work environment with team building, fun activities, and challenges.
• Career development through training, internal promotion, and mobility.

Working Hours

7/7 schedule – 24 hours a day with two days off.

Application Process

Interested candidates should submit their application through Teleperformance’s official channels. The position is open to all genders and welcomes applicants with no prior experience.

Join the One Team and start your journey in customer service excellence today!