Foundever Rabat is actively recruiting English‑speaking Customer Service Advisors to support the UK market from its Arribat Center in Rabat. The role is a permanent, full‑time position (CDI) with a competitive net salary complemented by performance‑based bonuses and language incentives.

Key Responsibilities:

• Manage inbound Level 1 calls from UK customers, ensuring a high‑quality experience.
• Handle inquiries, complaints, and basic support requests with professionalism, empathy, and accuracy.
• Accurately document all customer interactions using internal systems.
• Act as a trusted brand representative, maintaining customer satisfaction.
• Adapt quickly to new computer tools and systems.

Desired Profile:

• High school diploma (Baccalaureate) or higher.
• Previous customer service experience is advantageous.
• Excellent command of the English language, both written and spoken.
• Strong communication, active listening, and problem‑solving skills.
• Professional, calm, and customer‑oriented mindset.
• Comfortable using computer tools and adapting quickly to new systems.
• Immediate availability is a strong advantage.

Benefits:

• Competitive net salary with performance‑based bonuses.
• Permanent CDI contract from day one.
• Fully paid training program.
• Comprehensive social benefits (Health Insurance, Social Club, etc.).
• Transportation provided.
• Supportive, inclusive, and professional work environment.

Foundever is a Great Place to Work® Certified company that values diversity, collaboration, and professional growth. If you are ready to start a rewarding career in customer support, submit your application through the provided link and complete the entrance test. Early applications are encouraged due to limited positions.