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    English Customer Service Advisor
    English Customer Service Advisor
    26/01/2026 by Foundever
    Rabat
    Salary not provided
    On-site

    Foundever Rabat is seeking dedicated English‑speaking Customer Service Advisors to join its Arribat Center in Rabat, Morocco. This role is pivotal in delivering exceptional customer support for the UK market, representing a globally recognized brand. The advisor will manage inbound Level 1 calls, handle inquiries, complaints, and basic support requests, and document all interactions accurately using internal systems. The ideal candidate holds a high school diploma or higher, has prior customer service experience (advantageous), and demonstrates excellent command of written and spoken English. Strong communication, active listening, problem‑solving, and customer‑oriented mindset are essential, along with comfort using computer tools and adapting quickly to new systems. Immediate availability is highly valued. Foundever offers a competitive net salary complemented by performance‑based bonuses, a permanent CDI contract from day one, a fully paid training program, comprehensive social benefits including health insurance and social club access, and transportation provision. The work environment is supportive, inclusive, and professional, fostering collaboration and growth. The working hours run from 08:00 AM to 09:00 PM, with a flexible schedule to accommodate the UK market. Candidates are encouraged to apply early due to limited positions, ensuring a smooth onboarding process and a rewarding career path in a dynamic, international call‑center setting.

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