Our hostel, located in the heart of Marrakech Medina, is looking for a dedicated Receptionist to join our team. The ideal candidate will be the face of the hostel, welcoming guests with a warm smile and providing exceptional customer service. Responsibilities include greeting guests upon arrival, handling check‑in and check‑out procedures efficiently, managing reservations and cancellations, and answering questions about local attractions and hostel amenities.

The Receptionist will also maintain accurate records of guest stays, update the booking system, and coordinate with housekeeping to ensure rooms are ready for new arrivals. Basic computer skills are required to manage our reservation software and communicate with guests via email or phone.

Multilingual proficiency in English and French is highly valued, as many of our guests come from diverse backgrounds. The role demands multitasking in a fast‑paced environment, problem‑solving on the spot, and maintaining a professional yet friendly demeanor throughout the day.

We offer a competitive salary package that will be discussed during the interview process, along with free accommodation on site, which allows guests to experience the local culture firsthand. The hostel prides itself on a vibrant, multicultural atmosphere where staff and guests alike can learn and grow.

Applicants should be fluent in English and French, possess strong interpersonal and communication skills, and have basic computer proficiency. Experience in hospitality or customer service is a plus, but not mandatory. We welcome candidates who thrive in a dynamic, fast‑paced setting and are eager to contribute to a welcoming environment.

To apply, please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for our hostel. We look forward to welcoming a new team member who shares our commitment to hospitality and guest satisfaction.