Senior Business Consultant – Supply Chain Planning (Retail)

About the role

We are seeking a Senior Business Consultant with deep expertise in supply chain planning and retail operations to lead the implementation of SymphonyAI SCPO solutions for US‑based retail customers. The role is customer‑facing and requires close collaboration with business stakeholders, product teams, and technical implementation groups.

Key responsibilities

• Lead discovery sessions and workshops to capture current‑state processes and define future‑state supply chain planning designs.
• Configure demand planning, replenishment, inventory optimization, and related modules, ensuring proper master data, parameters, and business rules.
• Act as a trusted advisor to merchandising, planning, supply chain, store operations, and IT stakeholders throughout the project lifecycle.
• Plan and execute testing, user acceptance testing, defect tracking, and provide go‑live support and post‑implementation stabilization.
• Develop comprehensive documentation, solution design artifacts, and training materials; conduct knowledge‑transfer sessions.

Required profile

• Bachelor’s degree in Engineering, Supply Chain, Operations, Business or a related field.
• 6‑10 years of experience in supply chain planning, retail operations, or enterprise software implementation.
• Proven experience in demand planning, inventory optimization, store operations, and master data management.
• Demonstrated ability to lead workshops, gather requirements, and design business processes.
• Strong understanding of retail supply‑chain workflows.

Required skills

• SQL
• Excel