Account Manager – Digital Agency & 3rd Party Partnerships

About the role

Jumia is looking for an Account Manager to act as the main point of contact for agencies and third-party clients and for internal KAM teams on all Jumia Advertising Services matters. The role builds recurring, growing and sustainable business with partners and manages the full sales cycle, from pipeline creation to reporting.

Key responsibilities

• Build and maintain strong commercial relationships with agencies and third parties.
• Manage the full sales cycle: pipeline creation, partner qualification, outreach, pitching, negotiation, closing, execution and reporting.
• Lead data-led media strategy for each account: define objectives, plan multi-channel campaigns, recommend formats and allocate budgets.
• Work with Ad Ops, design, data and commercial teams to deliver campaigns and KPIs.
• Optimize campaigns daily and provide proactive client service through check-ins, insights and performance reviews.
• Identify upsell and cross-sell opportunities and monitor performance, trends and competitors to propose improvements.

Required profile

• Bachelor's or Master's degree in Marketing, Business, Advertising or a related field.
• 5+ years of experience in digital advertising in a sales or client-facing role (media agency, ad network, publisher, retail media platform or advertiser).
• Existing relationships with, or strong knowledge of, global and regional media agency networks and their trading and commercial structures.
• Comfortable working with data, dashboards and large datasets; attribution and measurement principles (ROAS, closed-loop reporting, CPC/CPM auctions).
• Understanding of the retail media / commerce media model and ability to sell first-party data and audience monetization as a commercial offering.
• Strong client management, negotiation and deal-closing skills, and ability to adapt to local market dynamics.