Bilingual (English/Spanish) Customer Service Representative

About the role

Join Foundever's Tanger team as a bilingual Customer Service Representative, handling inquiries in both English and Spanish for a global logistics brand. No prior experience is required – you will receive fully paid training from day one.

Key responsibilities

• Answer customer calls and emails in English and Spanish.
• Resolve queries related to shipments, deliveries, and package tracking.
• Provide high‑quality, empathetic service while adhering to company standards.
• Process requests efficiently and maintain accurate records.

Required profile

• Spanish language level C1 or higher.
• English language level B2 or higher.
• Excellent communication and strong customer orientation.
• Positive attitude, commitment, and desire for professional growth.

Required skills

• Basic computer literacy.

What we offer

• Permanent contract (CDI) from day one.
• 100% paid initial training.
• Competitive net salary plus performance bonuses and language allowance.
• Medical coverage and CNSS.
• Continuous training, career development plan, and internal promotion opportunities.
• Young, international, dynamic work environment with employee events and bonuses.