Bilingual Tour Guide – French & English

About the role

OceanAir Travels is seeking a professional, enthusiastic Tour Guide who is fluent in French and English to lead memorable tours across Morocco. The guide will share in‑depth knowledge of the country’s history, culture and attractions while ensuring a safe, comfortable and enjoyable experience for all guests.

Key responsibilities

• Lead and manage guided tours for individuals and groups across various Moroccan destinations.
• Welcome guests, explain itineraries, attractions, local customs and cultural experiences.
• Provide engaging commentary in French and English.
• Ensure guest safety, comfort and satisfaction throughout the tour.
• Coordinate with drivers, hotels, restaurants and operational teams for smooth execution.
• Address guest inquiries, requests and resolve any issues that arise.
• Monitor schedules and keep activities aligned with planned itineraries.
• Handle unexpected situations professionally and collect guest feedback for management.

Required profile

• Minimum 2 years experience as a Tour Guide, Tour Leader or similar tourism role.
• Fluency in French and English (additional languages a plus).
• Strong knowledge of Moroccan history, culture, geography and tourist sites.
• Excellent communication, presentation and storytelling abilities.
• Customer‑service orientation and ability to manage diverse groups.
• Professional appearance, positive attitude and flexibility to work weekends and public holidays.
• Tour Guide certification or related tourism qualifications preferred.

Required skills