Cash Collector (Credit Controller) – Canada/US Market

About the role

Leyton is seeking a Cash Collector to manage invoice collection and debt recovery for its Canada/US market. The role involves direct interaction with customers, coordination with internal teams, and ensuring compliance with collection policies.

Key responsibilities

• Manage collection and reconciliation of outstanding customer invoices.
• Implement collection strategies via phone, email and written correspondence.
• Perform account analyses and reconciliations to resolve billing discrepancies.
• Collaborate with Finance, Sales and Legal to resolve disputes and negotiate payment arrangements.
• Maintain accurate records of interactions, agreements and collection activities.

Required profile

• Fluent in French with strong verbal and written communication; English is an asset.
• Prior experience in debt collection, accounts receivable, customer service or financial administration.
• Ability to handle sensitive conversations, negotiate professionally and work night‑shift hours aligned with EST/PST.
• Strong organizational skills, rigor and ability to manage multiple files simultaneously.

Required skills

• Microsoft Excel
• Microsoft Office suite