Customer Inventory Data Owner

About the role

The Data Owner - Inventory supports the Head of Master & Federated Data and the Inventory workstream lead in defining, delivering and managing a global solution for collecting inventory data, including data quality and B2B commercial inventory data ownership. The scope covers Installed Offers, Installed Services and Installed Resources. The role sits in the core team responsible for Master Data and is marketing-oriented, capturing and exploiting the right data at the right quality to drive operational efficiency, customer experience and business growth.

Key responsibilities

• Act as the business expert on inventory data (IO, IS, IR), supporting projects in modelling, collection and issue resolution to deliver high-quality inventory data.
• Ensure new data sources are collected to complete the reference, on both CurrentCo and NewCo sides.
• Align inventory data for operational and analytical use on a new TMF model aligned with the NewCo model, and optimise inventory data quality together with the data quality team.
• Work with the data steward and data quality team to define KPIs, monitor accuracy and completeness, and fix root causes of errors.
• Lead the data ingestion part of the Customer inventory stream, build a roadmap aligned with business expectations and strategic projects (including FEXIT, FEDINV refactoring, migration to Bleu and the MDM pilot).
• Lead stakeholders in collecting and prioritising requirements for enhancements and new data source integration, and drive delivery of a scopeless solution for CurrentCo and NewCo.
• Create the new reference solution in PostgreSQL to migrate the legacy OrientDB ingestion solution, and guide IT teams (CTIO, DTSI, Data Factory) on priorities and strategic projects such as NewCo, Vibe, API for Business and Unify Desk.
• Integrate data to maximise the use of B2B inventory objects, act as SPOC for strategic projects, and model B2B objects in Dataplace.
• Support exposure and help move from the current exposure solution to the target Selfi solution, and set up access controls that comply with regulatory, security and confidentiality requirements.

Required profile

• Academic business degree or equivalent (business administration, information management).
• Minimum 5 years of experience in data management, data processes or data quality management.
• Subject-matter expertise in OB tools, data modelling and flows.
• Ability to engage with business stakeholders, IT teams and diverse groups, and to turn priorities into a delivery plan.

Required skills

• MS Office and Microsoft Teams
• Data quality platforms and metadata
• Data visualisation

What we offer

• Multi-national teams and flexible working hours, with hybrid ways of working.
• Training, upskilling and internal career mobility within Orange.
• Health and well-being programmes, diversity and inclusion initiatives, and reward programmes such as an employee referral scheme.