Executive Assistant & Office Manager

About the role

A highly organized, proactive and resourceful Executive Assistant & Office Manager is sought to support the development of the company's growing operations in Morocco. Based in Casablanca, the role combines executive assistance to a UK-based Managing Director with hands-on responsibility for the Moroccan office. You will be the key local point of contact for office operations, facilities, administration and local team coordination, while providing remote executive and administrative support to the Managing Director.

Key responsibilities

• Office management: oversee day-to-day operations of the Casablanca office, facilities, maintenance, utilities, supplies and equipment, and coordinate procurement and IT equipment setup
• Act as the main administrative contact for Moroccan employees, coordinate with the outsourced HR provider and the UK Managing Director on HR administration and onboarding, and support the implementation of operational procedures
• Executive assistance: manage the Managing Director's calendar, appointments, meetings and business travel across time zones, draft and proofread correspondence and reports, prepare management reports and presentations, and handle confidential information discreetly
• Meeting coordination: organize Board, Directors' and Management meetings, prepare agendas, take minutes, maintain action trackers and follow up on action items
• Customer administration: support the Managing Director after customer meetings, prepare customer-facing documents and proposals, coordinate product sample requests and follow up between UK and Moroccan teams
• Support the recruitment of a HubSpot specialist to address CRM integration issues involving HubSpot, AC Plus and Magento

Required profile

• Minimum 5 to 7 years of experience in executive assistance, office management or senior administrative and operational coordination roles
• Proven experience supporting C-level executives, Managing Directors or senior leadership
• Demonstrated experience managing office operations, facilities, procurement and general services, and coordinating teams and external service providers
• Strong experience in an international or multicultural environment is highly desirable
• Fluent English and French (written and spoken); Darija is essential for communicating with local suppliers, service providers and employees

Required skills

• Excellent command of Microsoft Office, especially Word, Excel, PowerPoint and Outlook
• Familiarity with CRM platforms such as HubSpot is an advantage
• Knowledge of ERP systems and digital business tools is desirable