Founder's Associate Intern – Operations & Strategy

About the role

Join The Secret Collection, a premium travel startup, as a Founder’s Associate Intern. You will work side‑by‑side with the founders, gaining hands‑on experience across operations, process improvement and business strategy while helping to shape the company’s growth.

Key responsibilities

• Monitor hotel booking quality and customer journeys, coordinating with global hotel partners and suppliers.
• Support invoicing, financial follow‑up and resolve operational issues before they affect clients.
• Design, document and scale standard operating procedures, dashboards and reporting tools.
• Identify automation opportunities using AI and digital tools to improve profitability tracking.
• Contribute to strategic projects such as customer acquisition, digital marketing, supplier strategy and new product development.

Required profile

• Fast learner who enjoys solving problems and taking ownership.
• Highly organized, detail‑oriented and proactive in improving processes.
• Confident communicator in both French and English.
• Curious about AI and productivity tools.

Required skills

• Proficiency with Excel or Google Sheets.

What we offer

• Direct exposure to the founders and ownership from day one.
• Broad experience across operations, finance, strategy, business development and technology.
• Steep learning curve in a fast‑growing startup.
• Potential full‑time opportunity after the internship.