Inside Sales Associate (English/Dutch)

About the role

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, is looking for an Inside Sales Associate fluent in Dutch. Working mainly by telephone, the role supports an account portfolio of valued customers to find and secure the right products or services for their needs, offering strong customer service and product knowledge to expand market share.

Key responsibilities

• Quote bills of materials (BOM) and ensure registered pricing is reflected in all quotes
• Manage your own portfolio proactively, coordinating with internal corporate resource groups to ensure customer satisfaction
• Identify new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and place purchase orders
• Maintain accounts through order service, shipment tracking, order management, backlog management, expediting and troubleshooting
• Analyse competition, research and profile customers, and interact with engineers, ADRs and FSRs within your territory
• Provide after-sales service by ensuring products arrive at the customer site on time

Required profile

• 2-year degree and 2-5 years of experience, or high school graduate with equivalent related experience
• Previous inside sales or sales experience
• Fluent English and Dutch (a must)
• Strong written and verbal communication skills
• Able to identify problems, use standard procedures and make sound decisions

What we offer

• A fully office arrangement, 5 days in the office in Casablanca
• Competitive salary
• A team environment within an international organisation