Inside Sales Representative – German Speaker

About the role

Join Arrow Enterprise Computing Solutions as an Inside Sales Representative focused on German‑speaking customers. You will manage renewal opportunities, engage end users, and support partners to ensure a seamless experience and drive growth.

Key responsibilities

• Manage a portfolio of renewal opportunities using a 120‑day renewal cadence.
• Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Deliver high‑quality customer experience through timely, accurate, and professional communication.
• Support partners with quotes, pricing, product information, and renewal documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Follow sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
• Strong communication skills with the ability to clearly articulate value to end users and partners.
• Comfortable operating in a fast‑paced, partner‑led sales environment.
• Highly organized, proactive, and able to manage a high‑volume renewal pipeline.

Required skills

• Salesforce (or equivalent CRM tool).

What we offer

• Full permanent contract with social advantages (CNSS, CIMR, health insurance).
• Very good working atmosphere in a team of passionate collaborators.
• Work culture where you can make an impact.
• Dynamic environment with friendly atmosphere.
• Interesting career development opportunities in a quickly growing environment.
• Opportunity to work within an internationally recognized organization.