Inside Sales Representative – German Speaker

About the role

Arrow Enterprise Computing Solutions is seeking a German‑speaking Inside Sales Representative to manage renewal opportunities and drive expansion within its portfolio of IT customers. You will work closely with end users, partners and internal teams to ensure a seamless renewal process and identify upsell potential.

Key responsibilities

• Manage a portfolio of renewal opportunities following a 120‑day renewal cadence.
• Engage end users and partners to secure renewals, articulate value, discuss pricing and uncover upsell or expansion opportunities.
• Provide quotes, pricing, product information and renewal documentation to partners.
• Maintain accurate forecasting, pipeline hygiene and daily updates in the CRM system.
• Follow established sales processes, renewal guidelines and partner engagement frameworks.
• Coordinate with internal teams, partners and vendors to resolve pricing, product, SLA or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success or Customer Support within tech/SaaS/IT environments.
• Strong communication skills with the ability to clearly articulate value to end users and partners.
• Comfortable operating in a fast‑paced, partner‑led sales environment.
• Highly organized, proactive and able to manage a high‑volume renewal pipeline.

Required skills

• Proficiency with CRM tools, preferably Salesforce or an equivalent platform.

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Collaborative and dynamic work atmosphere within an international organization.
• Opportunities for career development in a rapidly growing environment.
• Exposure to a global leader in IT solutions and services.