Product Enablement Support Consultant – ServiceNow

About the role

The Product Enablement Support Consultant works within Atos' global Product Enablement & GTM organisation for ServiceNow. You will support regional sales, pre‑sales and pursuit teams by creating and maintaining technical enablement assets that accelerate pipeline development and deal closure.

Key responsibilities

• Develop, update and format client pitch decks, industry narratives, sales playbooks and RFP response libraries, ensuring version control and brand consistency.
• Own demo environments – provision, refresh, configure and document guided demo flows, integrating accelerators and reference architectures.
• Design and deliver sales training materials, coordinate session logistics and capture feedback for continuous improvement.
• Provide SWAT/Tiger Team support for strategic pursuits, assembling tailored pitch content, proposals, competitive call‑outs and executive summaries.
• Maintain competitive battlecards, win/loss learnings and ensure frontline teams have quick access to up‑to‑date guidance.

Required profile

• Experience in product enablement, pre‑sales operations, pursuit or marketing support within a technology or consulting environment.
• Working knowledge of ServiceNow solutions and typical demo/pursuit motions.
• Strong content production skills with meticulous attention to accuracy, formatting and versioning.
• Ability to collaborate with multiple stakeholders, manage tight deadlines and track actions to completion.

Required skills

• PowerPoint
• Microsoft Word
• ServiceNow