Quality Supervisor

About the role

MSA Safety is seeking a motivated Quality Supervisor to lead its quality control activities across production and service delivery. The role focuses on continuous improvement, compliance with ISO 9001 standards, and ensuring product and process quality meet customer expectations.

Key responsibilities

• Supervise quality control activities at all stages of production or service delivery.
• Lead, coach, and train quality inspectors, technicians, and controllers.
• Analyze non-conformities and implement corrective and preventive actions.
• Ensure compliance with ISO 9001 requirements and other relevant regulations.
• Conduct internal audits and support external audit processes.
• Monitor and report quality performance indicators (KPIs).
• Collaborate with Production, Maintenance, Logistics, and R&D to resolve quality issues.
• Maintain and update quality procedures, work instructions, and reports.
• Manage customer complaints related to product and process quality.

Required profile

• Bachelor’s or Master’s degree in Quality Management, QHSE, Industrial Engineering or a related field.
• Minimum 2 years of experience in quality product, quality control or a similar role, preferably in an industrial environment.
• Good knowledge of quality tools and methodologies such as ISO 9001, FMEA, 8D and 5 Whys.
• Strong analytical, problem‑solving and team‑management abilities.
• Proficiency in English (written and spoken) is desirable.

Required skills

• ISO 9001
• FMEA
• 8D
• 5 Whys
• Microsoft Office
• SAP
• Quality management software