Receptionist

About the role

We are looking for a friendly and professional Receptionist to join TUI BLUE Medina Gardens. You will be the first point of contact for guests, ensuring a warm welcome and smooth arrival and departure experience.

Key responsibilities

• Greet guests and provide a professional, courteous service at all times.
• Manage check‑ins and check‑outs efficiently, following hotel standards.
• Handle reservations, room allocations and guest communications with accuracy.
• Respond to guest requests, inquiries and complaints promptly and resolve issues professionally.
• Collaborate with housekeeping, maintenance and other departments to maintain high service standards.

Required profile

• Previous front‑office or guest‑service experience preferred but not mandatory.
• Strong communication skills and a friendly, professional attitude.
• Ability to work under pressure, stay calm and resolve conflicts.
• Advanced proficiency in Microsoft Office.

Required skills

• MS Office

What we offer

• Meals and soft drinks during working hours.
• Access to TUI Learning Lounge with recorded and virtual courses.
• Career development and training opportunities across the TUI Group.
• Contract in accordance with Moroccan legislation.