Reservations Coordinator – Hotel Reservations

About the role

Radisson Hotel Group is seeking a Reservations Coordinator to join its dynamic Reservations Team. The role focuses on converting enquiries into bookings, delivering exceptional guest experiences, and supporting the overall sales objectives of the hotel.

Key responsibilities

• Convert booking enquiries into confirmed sales while ensuring all guest touch‑points are anticipated and delivered.
• Monitor consumer demand, upsell services, and maximize profitability to meet sales targets.
• Collaborate with the reservations department to guarantee smooth operations and high guest satisfaction.
• Maintain accurate reservation records and support the team in delivering memorable moments for guests.

Required profile

• Positive, “Yes I Can!” attitude with flexibility.
• Strong eye for detail and creative problem‑solving abilities.
• Passion for delivering extraordinary service and creating memorable experiences.
• Excellent verbal communication and teamwork skills.
• Enjoys a fun, energetic work environment.
• Previous experience in a similar role is beneficial but not mandatory.

Required skills

What we offer

• Opportunity to live the magic of hospitality and create daily memorable moments.
• Career growth through training, mentorship, and clear advancement pathways.
• A supportive culture that encourages fun, learning, and personal development.