Sales Manager

About the role

The Sales Manager is responsible for proactively generating and handling sales opportunities, ensuring smooth hand‑over to service teams, and driving long‑term, value‑based customer relationships. The role supports day‑to‑day sales activities and aims to meet personal and location revenue targets.

Key responsibilities

• Collaborate with off‑property sales channels to coordinate efforts and avoid duplication.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community connections to expand the customer base.
• Provide accurate turnover information to Event Management.
• Participate in sales calls, generate proposals, draft contracts, and manage customer correspondence.
• Identify new business opportunities, analyze market trends, and close deals that align with location needs.
• Deliver exceptional customer service to foster loyalty and meet company service standards.

Required profile

• 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related field with at least 3 years of sales/marketing experience, OR a 4‑year bachelor’s degree with at least 1 year of relevant experience.

Required skills