Sr. HR Partner, MEA (CHRP)

About the role

Amazon's HR Partners give high-judgment HR support to managers across levels, acting as trusted consultants on HR policies, processes and tools. The Sr. HR Partner supports managers and senior leaders on talent and performance management, HR policy consultation and implementation of labor law and organizational changes at country or regional level, working independently as a subject matter expert and collaborating with HR Business Partners, Employee Relations, Legal and others.

Key responsibilities

• Performance management: support managers with performance improvement plans and assessments, guide implementation of performance processes, help ensure bias-free evaluations and coaching, analyze performance data and lead initiatives to improve practices across teams or countries.
• Employee relations: handle complex ER cases and investigations, conduct impartial investigations, support grievances and mediation, advise managers on policy violations, lead disciplinary enquiries and manage CCMA cases, including case documentation, representation at conciliation and arbitration and compliance with CCMA procedures.
• Change management: implement employee programs, partner with HR Business Partners and central teams on change initiatives, use data to advocate for process improvements and design change strategies for adoption across employee groups.
• HR policy management: lead policy development, implementation and change, align with local labor laws and establish standardized processes.
• Strategic partnership: take the lead on local and regional initiatives, write and present strategic documents such as 6-pagers and MBR/QBR reports to senior leaders, and resolve contentious issues to build consensus.

Required profile

• Bachelor's degree or above.
• 9+ years of HR specialist, HR generalist (e.g. HR Business Partner or HR Partner), HR manager or HR program experience.
• Knowledge of HR, HR management and organizational development concepts.
• Experience managing Employee Relations under the Moroccan legal framework and proven knowledge and practice of Labor Law in Morocco.
• Proven ability to manage multiple projects, prioritize, plan and manage time, and to solve problems independently.
• Professional fluency in English, Arabic and French (written and spoken).

Preferred qualifications

• Experience communicating and presenting to senior leadership.
• Track record in fast-paced, customer-driven environments and ability to meet deadlines.
• Project management expertise and strong coaching and consulting skills.
• Experience developing and implementing country-level or regional HR programs.