Field Inspector

Punjab Masstransit Authority

2013-04 - ui.present

• Manage operations of a metropolitan public transport system with 27 metro stations. • Monitor compliance with safety regulations, conduct field audits, and ensure timely incident reporting in coordination with relevant authorities. • Supervise contract vendors for maintenance and vehicle servicing, supporting procurement decisions, reviewing service performance KPIs. • Develop and enforce operational policies, including safety handbooks and emergency response procedures, enhancing contractor performance and passenger safety. • Coordinate with city traffic departments and safety authorities for road permissions, accident investigations and transport regulation adherence. • Track vehicles, schedule preventive maintenance and ensure timely registration renewals and fitness certifications for operational readiness. • Prepare monthly transport performance and incident reports for senior management, assisting with budgeting and operational planning. • Lead interdepartmental collaboration with deopt teams to drive continuous improvement and optimize service delivery across metro stations. Achievements • Successfully coordinated and maintained operations for 27 metro stations, ensuring optimal service uptime. • Developed SOPs and reporting tools to streamline interdepartmental workflows. • Recognized for proactive emergency response and real-time decision-making during field operations. • Improved vendor delivery cycles through tighter stock tracking and logistics oversight.