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18 ans d'experience

Competences

Air freight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Supply chain optimization Process improvement Regulatory compliance Client relationship management Vendor management Team leadership Invoice and dispute resolution Operational analytics Business development Proposal writing Presentation skills

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Supports business development activities to strengthen company growth and market presence. Identifies potential opportunities, builds new client relationships and coordinates sales activities. Prepares proposals, presentations and service information for client discussions. Follows up on leads, inquiries and partnership opportunities, ensuring professional communication throughout the sales cycle.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as the primary customer contact for shipment information, incident handling, pricing requests and claims. Managed end‑to‑end shipment processes, ensuring compliance with international regulations and accurate cost/revenue capture. Led operational exception analysis, route optimisation and profitability improvements. Prepared invoices, debit/credit notes and resolved billing disputes. Provided guidance and training to junior team members and addressed supplier performance issues.

Langues

English

fluent

Arabic