Head of Digital Marketing Department

Vertical Growth Solution Pvt. Ltd.

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Led day‑to‑day operations of the Digital Marketing division, coordinating service delivery across a diverse client portfolio. Served as primary point of contact for clients, managing inquiries, requirements, service requests and follow‑ups to ensure timely delivery. Planned and coordinated social media and digital marketing campaigns, creating graphics, promotional creatives, short‑form videos and reels using graphic design and video editing tools. Guided team members on client communication, creative workflows and quality standards, and delivered training on digital tools and processes. Prepared reports, presentations and business materials using Microsoft Office and digital productivity tools.

Front‑Desk Coordinator

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Welcomed visitors and provided professional assistance through in‑person and telephone communication. Managed front‑desk operations and served as the first point of contact for clients and visitors. Handled customer inquiries, directed clients to appropriate consultants, and coordinated appointments. Assisted with administrative coordination and day‑to‑day office communication, designing brochures, posters, presentations and social media creatives.