Sales Agent – Bus Tickets and Tours (Rabat)

About the role

Alsa, a multimodal mobility group with more than 20,000 employees, is looking for a sales agent in Rabat. You will report to the sales manager and sell bus tickets and products at the company's sales points on the Rabat network, working a 44-hour week.

Key responsibilities

• Inform potential bus customers about the service and the city of Rabat
• Sell bus tickets and activities and excursions
• Welcome passengers on board and inform them of safety measures during the trip
• Ensure passenger well-being and safety on board
• Coordinate with the team on bus position and traffic issues
• Handle customer complaints

Required profile

• At least a Bac degree; Tourism, Customer Relations or similar qualifications are an advantage
• First experience (including internships) in tourism, hospitality or transport reception is highly desirable
• Proven experience in a similar street-facing post is an advantage
• Fluency in French and English is required

What we offer

• Permanent contract (CDI)
• Regular health prevention campaigns and mandatory medical check-ups
• Ongoing training, a career plan and internal mobility opportunities
• Annual English summer camps for selected employees' children and an excellence scholarship for top-scoring students
• A recognition programme for tenure and engagement
• Access to a psychological support platform