Account Manager - West Africa (Taste)

About the role

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, is looking for an Account Manager for its Taste division to drive growth across West Africa. The role is based in Casablanca, Morocco / Lagos, Nigeria.

Key responsibilities

• Develop and execute strategic account plans that grow sales, profitability and market share, and turn leads into sustainable business.
• Build strong partnerships with senior-level and cross-functional customer decision-makers, acting as the main point of contact for commercial matters.
• Own commercial negotiations on pricing, contracts, rebate agreements, payment terms, supply agreements and strategic partnerships.
• Set and deliver growth objectives, manage forecasting, opportunity pipelines and business performance reviews.
• Lead customer projects from concept to commercialization, working with Marketing, Consumer Insights, Creative, R&D and Application teams.
• Coordinate stakeholders, communicate account strategies internally, and maintain accurate project tracking and reporting through IFF systems.

Required profile

• 5-7 years of B2B commercial experience in food ingredients, flavors, beverages or related industries.
• Track record of sales growth and strategic customer relationships; fluent English and French, with Arabic a strong advantage.
• Experience with distributors and indirect business models; beverage category experience highly preferred.
• Bachelor's degree in Food Engineering, Chemical Engineering, Food Science or a related field; additional study in Business, Marketing or Commercial Management is an advantage.
• Willingness to travel up to 40% across West Africa.

Required skills

• Strong influencing skills across all levels of the organization.
• Ability to perform in a fast-paced environment and under pressure.
• Commercial mindset, team player who can motivate others.

What we offer

• Home office hybrid model.
• Training opportunities and learning and development programs.