Airfreight ACC Specialist

About the role

Join DHL Global Forwarding in Morocco as an Airfreight ACC Specialist. You will support the implementation of the AFR pricing strategy, respond to pricing enquiries, and help optimise day‑to‑day operations while maintaining strong relationships with customers and airline partners.

Key responsibilities

• Support execution of plans to implement AFR pricing strategy and monitor local tariffs.
• Respond efficiently to pricing enquiries and prepare tender documentation.
• Develop and maintain databases for quick network query responses.
• Build and maintain relationships with customers, airline partners, and internal stakeholders.
• Prepare carrier performance reports, conduct reviews, and negotiate competitive rates.
• Identify service improvement opportunities and recommend enhancements to pricing methods.
• Provide guidance and training to less‑experienced team members when required.

Required profile

• More than 2 years of relevant experience.
• Bachelor’s degree or equivalent qualification.
• Strong communication skills in English and Arabic (written and spoken).
• Ability to work independently, use initiative and be a self‑starter.

What we offer

• Opportunities to contribute ideas and skills in a global company.
• Potential for further career development.
• Competitive salary.