Airfreight ACC Specialist

About the role

DHL Global Forwarding, the group's air, ocean and road freight specialist, is hiring an Airfreight ACC Specialist in Morocco. You will support the execution of plans and processes to implement the AFR pricing strategy, respond to pricing enquiries and help secure competitive rates with airline suppliers.

Key responsibilities

• Support the implementation of the AFR pricing strategy and respond to pricing enquiries efficiently and competitively
• Monitor and update local tariffs accurately and on time
• Prepare and submit tender documentation, and build and maintain databases for quick responses to network queries
• Build relationships with customers and airline partners, and prepare carrier performance reports and reviews
• Negotiate competitive rates with airline suppliers while meeting service specifications and transit time targets
• Identify opportunities to improve services and processes, and recommend improvements to AFR pricing methods
• Stay informed on new solutions, services, trade lanes and traffic developments, and give guidance or training to less experienced colleagues
• Resolve recurring issues and influence stakeholders through clear explanations of facts, policies and practices

Required profile

• More than 2 years' experience
• Bachelor's degree or equivalent experience/qualification
• Good communication skills
• Good English and Arabic, both written and spoken
• Ability to use initiative and be a self-starter

What we offer

• A global company with operations in more than 220 countries
• Possible further career development
• Competitive salary