Airside Supervisor

About the role

The Airside Supervisor leads and oversees all airside and ramp operations, ensuring safe, compliant, and efficient aircraft handling, cargo processing, and turnaround activities. This role is pivotal in maintaining full compliance with aviation regulations, DHL operational standards, and airport authority requirements while driving performance, safety, and service quality across gateway operations.

Key responsibilities

• Supervise aircraft loading, unloading, and turnaround to guarantee safety and on‑time performance.
• Ensure adherence to aviation regulations, airport requirements, and DHL standards such as AGOM, SMS, and DGR.
• Coordinate daily airside activities with flight crews, airport authorities, customs, and operational stakeholders.
• Monitor Ground Support Equipment (GSE) availability, utilization, and safety.
• Oversee ULD inventory, serviceability, build‑up, and load security processes.
• Manage accurate shipment scanning, operational reporting, and compliance with DHL network requirements.
• Identify, assess, and mitigate operational and safety risks, fostering a strong safety culture.
• Lead, coach, and develop airside staff, conducting briefings, debriefings, and performance discussions.
• Coordinate inbound and outbound shipment processing to meet clearance and transit targets.
• Support investigations, audits, and inspections by aviation, customs, and regulatory authorities.

Required profile

• Bachelor’s degree (BAC +3) in Transportation, Safety Management, Aviation, or a related field.
• Minimum 5 years of experience in operations or service environments, with at least 5 years managing and developing teams.
• Strong knowledge of transport, gateway, and airside operations processes.
• Good command of French, spoken and written.
• Excellent analytical, planning, and problem‑solving abilities.
• Ability to perform effectively under pressure in a fast‑paced environment.

Required skills