Bilingual Receptionist (English and French)

About the role

IO Solutions is looking for a bilingual receptionist fluent in English and French for its office in Casablanca, Morocco. As the first point of contact for clients, employees, candidates and visitors, the role creates a good impression and keeps operations running smoothly. It is a full-time position with flexible hours depending on business needs.

Key responsibilities

• Answer the phone
• Take messages and forward them to the right people
• Distribute incoming mail
• Welcome and direct visitors
• Ensure access security protocols are followed
• Activate or deactivate site access
• Manage equipment and access card loans, and handle billing for lost equipment
• Assist Human Resources with administrative tasks
• Verify candidates' references
• Carry out any other related tasks

Required profile

• Fluent in English and French
• Excellent oral and written communication skills
• Ability to multitask
• Neat, professional appearance; dynamic, cheerful, punctual, organized and discreet

Required skills

• Microsoft Office (Word, Excel, etc.)

What we offer

• Permanent position with career advancement opportunities
• CNSS insurance and paid, full-time training
• Safe, free night transport
• Advancement program with 95% of managers starting as telephone representatives
• Competitive salary and a multicultural, collaborative team