Business Development Associate (Italian speaker)

About the role

Arrow Enterprise Computing Solutions is seeking a Business Development Associate who speaks Italian to manage renewal opportunities and drive customer success within its IT solutions portfolio.

Key responsibilities

• Manage a portfolio of renewal opportunities using a 120‑day renewal cadence.
• Engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Provide partners with quotes, pricing, product information, and renewal documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
• Strong communication skills to clearly articulate value to end users and partners.
• Highly organized, proactive, and able to manage a high‑volume renewal pipeline.

Required skills

• Proficiency with CRM tools such as Salesforce.
• Experience using CRM platforms.

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Dynamic, friendly work atmosphere and opportunities for career development in a fast‑growing international organization.