Business Development Associate – Spanish Speaking

About the role

Arrow Enterprise Computing Solutions is seeking a Business Development Associate who is fluent in Spanish to manage renewal opportunities and support partner relationships. You will work within a fast‑paced, partner‑led environment, ensuring timely renewals and driving upsell conversations.

Key responsibilities

• Manage a portfolio of renewal opportunities following a 120‑day renewal cadence.
• Collaborate with partners to provide visibility on renewal timelines and requirements.
• Identify early churn signals, budget issues, or dissatisfaction and escalate appropriately.
• Provide accurate quotes, pricing details, product clarification, and renewal documentation.
• Achieve quarterly and annual renewal rate targets while maintaining pipeline hygiene.
• Update CRM tools daily, reflecting opportunity status, risks, and next steps.
• Execute renewal, win‑back, and retention campaigns as instructed.

Required profile

• Experience in Inside Sales, Customer Success, or Customer Service within the tech/SaaS/IT industry.
• Strong communication skills in English and Spanish.
• Organized, proactive, and able to manage a large renewal pipeline.
• Comfortable working in a fast‑paced, partner‑led sales environment.

Required skills

• Salesforce (or similar CRM) proficiency.

What we offer

• Full permanent contract with net salary and bonus.
• Social benefits: CNSS, CIMR, health insurance.
• Collaborative team atmosphere and impact‑driven work culture.
• Opportunity to work within a globally recognized organization.