Commercial & Hospitality Sales Manager – Morocco

About the role

OSN is looking for a Commercial & Hospitality Sales Manager to build its B2B presence in Morocco, focusing on channel sales across the hospitality and commercial sectors. The role leads new business development, builds the market pipeline from the ground up and establishes relationships with hotels, hotel groups, commercial clients, distributors, dealers and strategic partners. It also supports Anghami B2B licensing for public and commercial areas and cross-selling within the same customer base.

Key responsibilities

• Hunt for new business through market visits, cold calls, prospecting, networking and industry relationships, and map and prioritise target segments, accounts, cities and regions across Morocco.
• Build the prospect database and sales pipeline from scratch and manage the full sales cycle, from presentation and negotiation to contract closure, activation and installation follow-up.
• Develop Anghami B2B licensing opportunities and cross-sell OSN and Anghami solutions within the same customer base.
• Build strong relationships with hotels, hotel groups, owners, operators, commercial clients, dealers, distributors and strategic partners, and provide tailored proposals and terms.
• Ensure customer satisfaction through onboarding, after-sales coordination and regular follow-up.
• Execute the Morocco market-entry sales plan with regional management, run market studies and recommend pricing, packages and go-to-market approaches.
• Evaluate local distributors, dealers, technology partners and strategic partners, and prepare pipeline reports, forecasts and performance summaries.
• Maintain customer and opportunity records in the existing CRM, support new sales processes and partner models, and back co-marketing campaigns, sales materials and industry events.

Required profile

• 5+ years of B2B sales or business-development experience, preferably in media, entertainment, telecom, technology or hospitality-related services.
• Strong experience selling to the hospitality sector, especially hotels and hotel groups, is essential.
• Proven track record of acquiring new business and opening new accounts, territories or markets.
• Existing relationships in the Moroccan hospitality and B2B ecosystem are highly preferred.
• Strong understanding of Moroccan business practices and ability to work independently in a new market.
• Willingness to spend significant time in the field and travel within Morocco.

Required skills

• Fluency in French and Arabic is essential; English is strongly preferred.
• Negotiation, communication, presentation and relationship-management skills.
• CRM usage for maintaining customer and opportunity records.