Customer Supply Chain Consultant Trainee (12‑month placement)

About the role

Robert Bosch Morocco is looking for a motivated Customer Supply Chain Consultant Trainee to join its Casablanca team for a 12‑month placement. You will act as the main point of contact for customers, supporting order intake, logistics coordination and reverse‑logistics processes while gaining hands‑on experience in a global automotive environment.

Key responsibilities

• Serve as primary customer contact for order intake and follow‑up.
• Coordinate with logistics service providers, including warehouse and transport arrangements.
• Manage orders on hand, monitor back‑orders and provide feedback.
• Assist sales and accounting teams with accounts receivable tasks, RFC and POD processing.
• Handle all customer requests and support automation projects for order data processing.
• Oversee reverse‑logistics, customer RFCs and claims.
• Coordinate third‑party business, including battery and direct orders.
• Facilitate export documentation and transportation processes.
• Conduct automotive telephone sales and address basic technical inquiries on parts availability.
• Support sales and marketing promotional activities and generate reports on back‑orders and claims.

Required profile

• University degree in Business Administration, Logistics or a related field.
• Strong organisational skills with the ability to multitask under pressure.
• Excellent coordination and customer‑orientation abilities.
• Ability to build relationships at all organisational levels.
• Working knowledge of supply‑chain processes; automotive industry knowledge is a plus.
• Fluent English communication skills.

Required skills

• Proficiency in MS Office suite.
• Experience with SAP (advantageous).

What we offer

• 12‑month ANAPEC placement contract.
• Opportunity to develop supply‑chain expertise within a leading automotive company.
• Mentorship and exposure to cross‑functional teams.