Director, Specialist Sales - Consumer Solutions, North West Francophone Africa

About the role

Mastercard is seeking a Director to lead Consumer Specialist Sales for the North West Francophone Africa (NWFA) cluster. The role focuses on strategy, product development, and implementation of prepaid, debit and credit card programs that drive growth across public‑sector and issuer markets in the region.

Key responsibilities

• Define and execute strategy, tactics and plans for prepaid, debit and credit card solutions targeting public‑sector issuers and strategic partners.
• Leverage the full suite of Mastercard capabilities—including Loyalty, Advisors and Emerging Payments—to create innovative, value‑adding offerings.
• Provide consultative expertise, education and implementation guidance to internal sales/account teams and external customers such as issuers and government organisations.
• Collect business requirements, communicate product decisions and releases, and ensure two‑way communication with stakeholders.
• Develop business cases for new product initiatives and prioritize development based on market impact.

Required profile

• Extensive experience in debit and credit card product management, preferably within North West and Francophone Africa markets.
• Proven track record of managing card‑payments programs and developing card‑program strategies.
• Strong understanding of consumer banking and retail payments processes and the ability to translate market needs into product requirements.

Required skills