Dutch‑Speaking Dispatcher for Telecom Operations

About the role

Eastvantage is looking for a Dutch‑speaking Dispatcher to support a Belgian telecom operation from its office in Tangier. You will coordinate field technicians, ensuring the right job is assigned to the right person at the right time.

Key responsibilities

• Plan and optimise daily schedules for field technicians across Belgium.
• Assign jobs based on location, availability and expertise.
• Maintain daily communication with technicians and customers.
• Monitor ongoing operations, track progress and handle delays, urgent requests or unexpected absences.
• Process administrative changes accurately and coordinate with internal teams.

Required profile

• Native or fluent Dutch (mandatory).
• Basic knowledge of French or English.
• Strong organisational, multitasking and problem‑solving abilities.
• Calm under pressure, detail‑oriented and proactive.
• Previous experience in dispatching, planning, customer service or operations is an advantage.

What we offer

• Permanent contract with on‑site work in Tangier.
• CNSS registration and AXA health insurance.
• International environment supporting a key Belgian telecom operation.
• Comprehensive onboarding, professional training and growth opportunities.