Executive Housekeeper I

About the role

The Executive Housekeeper I is responsible for daily shift operations of Housekeeping, Recreation/Health Club and, where applicable, Laundry at the Marriott property in Marrakech. The role ensures guest rooms, public areas and employee spaces are clean, well‑maintained and meet brand standards.

Key responsibilities

• Supervise daily housekeeping shift operations, enforce policies, standards and procedures.
• Coordinate with Front Desk and Engineering to communicate room status and maintenance needs.
• Manage cleaning schedules, assign work based on room turnover lists, and conduct inspections.
• Maintain inventory of supplies, order guestroom and cleaning supplies, and ensure staff have proper equipment and uniforms.
• Control departmental expenses, monitor budgets, operating statements and payroll reports.
• Address guest complaints, promote exceptional customer service and continuous improvement.
• Participate in HR activities including staffing, training, performance appraisals, disciplinary actions and hiring.

Required profile

• High school diploma or GED with at least 2 years housekeeping experience, OR a 2‑year degree in Hotel Management, Hospitality, Business Administration or related field.
• Strong organizational and communication skills, ability to work with multiple departments and lead a team.
• Experience managing budgets, inventory and departmental costs.