Facility Manager – Operations & Projects

About the role

The Facility Manager will lead end‑to‑end facility operations, infrastructure projects and technical services for a high‑performance BPO environment, ensuring safety, compliance and cost efficiency.

Key responsibilities

• Manage daily MEP systems (HVAC, electrical, UPS, BMS, fire‑alarm) and supervise preventive maintenance.
• Lead infrastructure expansion, fit‑out and renovation projects, coordinating architects, contractors and vendors.
• Ensure ISO audit readiness (ISO 9001, 14001, 45001) and support EHS compliance.
• Prepare and monitor annual facilities budgets, track expenses and drive cost‑optimization.
• Oversee health, safety and environmental standards, conduct audits and emergency drills.
• Supervise outsourced housekeeping, security and pantry services, ensuring service quality.

Required profile

• 8‑10 years of facilities operations experience, preferably in BPO or data‑centre environments.
• Degree in Electrical or Mechanical Engineering; certifications in FM, Project Management or H&S are a plus.
• Fluent in Arabic, French and English.

Required skills

• Strong technical knowledge of HVAC, electrical systems and UPS.
• Experience with Building Management Systems (BMS) and fire‑alarm systems.
• Proficiency in CMMS/CAFM tools.
• Understanding of ISO 9001, ISO 14001 and ISO 45001 standards.