Field Deployment Engineer Lead

About the role

Harmattan AI builds autonomous and scalable defense systems and is expanding its teams after a $200M Series B. As Field Deployment Lead, you are the senior technical authority on-site for deploying advanced technology systems. You own end-to-end system functionality across hardware and software, lead a team of deployment engineers and act as the main expert operator and trainer, helping customer teams reach full operational autonomy.

Key responsibilities

• Lead on-site deployment of technical systems, including core hardware units, ground infrastructure and control software, from site survey through customer acceptance.
• Own end-to-end system functionality in the field and act as the senior escalation point for technical issues.
• Guide and coordinate a team of Field Deployment Engineers, ensuring execution quality, task allocation and team development.
• Oversee system configuration, testing and validation, and own the acceptance process through to customer sign-off.
• Train customer teams on system operation, maintenance and troubleshooting, driving their autonomy and readiness.
• Diagnose and resolve complex hardware, software and integration issues in the field, escalating unresolved blockers with documented information.
• Act as the primary field interface with engineering, programme and product teams, relaying field findings.
• Produce deployment, acceptance and training documentation and keep structured records of site configurations, issues and resolutions.

Required profile

• 5+ years of experience in field deployment, systems integration or technical commissioning on enterprise-grade or complex electronics systems.
• Demonstrated experience leading a team of engineers in field or operational environments.
• Hands-on experience with hardware/software integration; experience with complex integrated sensing or control systems is a strong plus.
• Ability to train customer teams, including technical end-users, to operational autonomy.
• High degree of field autonomy and composure in high-stakes, time-sensitive situations.
• Detail-oriented, with strong documentation and organisational skills.
• Comfortable with a dynamic schedule requiring frequent international presence.
• Fluency in English required; French and Arabic are a plus.