Inside Sales Representative (German Speaking)

About the role

Arrow Enterprise Computing Solutions is seeking a German‑speaking Inside Sales Representative to manage renewal opportunities and drive upsell growth. You will work closely with end‑users and partners to ensure a seamless renewal experience while representing Arrow’s portfolio of IT solutions.

Key responsibilities

• Manage a portfolio of renewal opportunities following a 120‑day renewal cadence.
• Engage end‑users proactively to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities.
• Provide partners with quotes, pricing details, product information, and renewal documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily updates in the CRM system.
• Follow established sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
• Strong communication skills with the ability to clearly articulate value to end users and partners.
• Comfortable operating in a fast‑paced, partner‑led sales environment.
• Highly organized, proactive, and able to manage a high‑volume renewal pipeline.

Required skills

• Proficiency with CRM tools (Salesforce or equivalent).

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Collaborative team atmosphere and dynamic work culture.
• Opportunities for career development within a fast‑growing international organization.
• Work in a recognized global IT solutions provider.