Intake Coordinator (Part-Time)

About the role

We are seeking a compassionate, customer‑focused Intake Coordinator to join our team on a part‑time, remote basis. In this role you will contact existing leads and guide them through enrollment in free government meal programs, ensuring a smooth and supportive experience for diverse communities.

Key responsibilities

• Make outbound calls to existing leads and applicants.
• Assist individuals with enrollment for free government meal programs.
• Provide accurate information and answer customer questions professionally.
• Follow call scripts and intake procedures.
• Maintain detailed and accurate records of calls and applicant information.
• Schedule follow‑ups and ensure all required information is collected.
• Communicate professionally in English, Arabic, and/or Spanish.
• Handle confidential and sensitive information responsibly.

Required profile

• Strong customer service and communication abilities.
• Fluency in Arabic and/or Spanish is preferred.
• Comfortable making outbound calls daily.
• Good listening and problem‑solving skills.
• Organized, detail‑oriented, and able to work independently.
• Previous experience in a call‑center, intake coordination, or customer support role is a plus.

Required skills

What we offer

• Weekly pay.
• Work‑from‑home arrangement.
• Negotiable rate based on experience.